234bd Privacy Policy — Your Data, Handled with Care

1 Information We Collect

234bd collects personal data about you in three primary ways: information you provide directly during registration and account use, information generated automatically through your use of the platform, and information received from third-party service providers such as payment processors and identity verification partners.

Information You Provide Directly:

• Registration data: Your full legal name, date of birth, email address, mobile phone number, and residential address in Bangladesh.
• Identity verification (KYC) documents: Copies of your National ID Card (NID), passport, birth registration certificate, proof of address (utility bill or bank statement), and proof of payment method ownership.
• Financial data: Mobile wallet identifiers (bKash, Nagad, Rocket, Upay numbers), bank card details (Visa, Mastercard) submitted for deposit and withdrawal processing. Card numbers are never stored in full by 234bd — payment data is processed through secured third-party payment gateways.
• Support communications: The content of any message, email, or live chat conversation you initiate with the 234bd support team.
• Responsible gaming preferences: Any deposit limit, cooling-off period, or self-exclusion request you submit through your account settings.

Information Collected Automatically:

• Device and technical data: IP address, device type, browser type and version, operating system, screen resolution, and unique device identifiers.
• Usage and behavioural data: Pages visited on 234bd.io, games played, bet history, session duration, clickstream data, and feature usage patterns.
• Transaction logs: A complete record of all deposits, withdrawals, bets, and account balance changes associated with your 234bd account.
• Cookies and tracking technologies: See Section 5 for a full explanation of how 234bd uses cookies and similar technologies.

Information Received from Third Parties:

• Payment provider confirmations: Transaction status updates, reference numbers, and mobile wallet verification data received from bKash, Nagad, Rocket, Upay, Visa, and Mastercard networks.
• Identity verification results: Pass or fail outcomes (and in some cases additional data flags) returned by third-party KYC verification partners where 234bd uses automated identity checking tools.
• Fraud and risk signals: Risk scores or alert flags received from fraud prevention service providers used by 234bd to protect the integrity of the platform.

2 How We Use Your Data

234bd uses the personal data it collects for the specific purposes set out in the table below. Each use is tied to a defined legal basis, which is explained further in Section 3.

234bd will not use your personal data for any purpose that is incompatible with the purposes listed above without providing prior notice and, where required, obtaining your consent. If you have opted in to receive promotional communications from 234bd and wish to withdraw that consent, you may do so at any time by contacting [email protected] or by using the unsubscribe mechanism included in any marketing email.

3 Legal Basis for Processing

234bd processes personal data only where a valid legal basis exists for doing so. The four legal bases on which 234bd relies are as follows:

• Contract Performance: Processing is necessary to enter into or perform the contract with you — specifically, to provide you with access to the 234bd betting and casino platform, to process your financial transactions, and to maintain your account.
• Legal Obligation: Processing is required to comply with legal obligations applicable to 234bd's operation, including but not limited to anti-money-laundering regulations, age verification requirements, and KYC obligations.
• Legitimate Interest: Processing is necessary for 234bd's legitimate business interests — including fraud detection, platform security, responsible gaming monitoring, and the improvement of our products and services — provided those interests are not overridden by your fundamental privacy rights.
• Consent: Where 234bd relies on consent as the legal basis for processing (primarily for marketing communications), that consent is freely given, specific, and can be withdrawn at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

Where 234bd relies on legitimate interest as a legal basis, we conduct a balancing test to ensure that our interests do not disproportionately override your privacy rights. The results of these assessments are documented internally and available on request.

4 Data Sharing & Disclosure

234bd does not sell, rent, or commercially transfer your personal data to third parties. However, in the course of operating the platform and complying with legal obligations, 234bd shares limited categories of personal data with the following types of trusted third-party recipients:

• Payment processing partners: bKash, Nagad, Rocket, Upay, and card network processors (Visa, Mastercard) receive the minimum transaction data required to process your deposits and withdrawals. These partners operate under their own privacy policies and are independently responsible for data they hold.
• Identity and KYC verification providers: Third-party identity verification platforms receive copies of KYC documents solely for the purpose of verifying your identity on 234bd's behalf. These providers operate under strict data processing agreements.
• Casino game providers: Game providers such as Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, and Spribe receive your account identifier and session token to deliver games within the 234bd platform. They do not receive your full registration details, payment data, or KYC documents.
• Fraud prevention and security vendors: 234bd uses third-party fraud detection services that receive technical data such as IP addresses, device fingerprints, and behavioural signals. This data is processed under data processing agreements that prohibit secondary use.
• IT infrastructure and hosting providers: 234bd's platform infrastructure is hosted on secured third-party servers. Infrastructure providers have access to the data stored on those servers only to the extent required for maintenance and operational support.
• Legal and regulatory authorities: 234bd will disclose personal data to law enforcement agencies, financial intelligence units, or other competent authorities where it is legally required to do so, or where disclosure is necessary to prevent or investigate suspected criminal activity including fraud and money laundering.

All third-party data recipients engaged by 234bd are required to process personal data only for the specific purposes for which it was shared and are contractually prohibited from using 234bd player data for any other purpose, including their own marketing activities.

5 Cookies & Tracking Technologies

234bd.io uses cookies and similar tracking technologies to operate the platform effectively, maintain your session state, detect fraud, and understand how players interact with the site. Cookies are small text files stored on your device by your browser when you visit 234bd.io.

Categories of cookies used by 234bd:

• Strictly necessary cookies: These cookies are essential for the platform to function. They maintain your login session, keep your account secure, remember your responsible gaming settings, and ensure that the cashier and game loading systems operate correctly. These cookies cannot be disabled without breaking core platform functionality.
• Performance and analytics cookies: These cookies collect anonymised data about how players use 234bd.io — which pages are visited most, where users navigate from, and how long sessions last. This data is used in aggregate form to improve the platform. 234bd uses only first-party analytics tools for this purpose where feasible.
• Fraud detection and security cookies: These cookies help 234bd identify unusual account activity, detect automated bots, and flag potentially fraudulent sessions. They store technical identifiers such as browser fingerprints and session tokens.
• Preference cookies: These cookies remember your platform preferences — such as your preferred language setting, the last game category you browsed, or your chosen display configuration — to provide a more consistent experience across sessions.

234bd does not use third-party advertising cookies or tracking pixels that serve targeted advertisements. You can manage cookie preferences through your browser settings at any time. Note that disabling strictly necessary cookies will impair your ability to log in and use the platform.

6 Data Retention

234bd retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable legal obligations. The following retention guidelines apply:

• Active account data: Registration data, transaction history, and KYC documents are retained for the full duration of your account's active status plus a minimum post-closure period required to satisfy anti-money-laundering record-keeping obligations.
• KYC and identity documents: Copies of identity and address verification documents are retained for a minimum period following account closure as required by financial compliance obligations. After this period, documents are securely deleted.
• Transaction records: Complete records of all deposits, withdrawals, bets, and account balance changes are retained for a minimum period following the date of each transaction, in line with standard financial record-keeping requirements.
• Support communications: Records of customer support interactions are retained for a period sufficient to resolve any outstanding disputes and to maintain quality assurance records.
• Marketing opt-in records: Records of your consent to receive marketing communications are retained for as long as you remain opted in, plus a short additional period following opt-out to demonstrate compliance with your withdrawal of consent.
• Anonymised analytics data: Aggregated, anonymised usage data that cannot be linked back to an individual player may be retained indefinitely for platform improvement purposes.

Upon expiry of the applicable retention period, personal data is either securely deleted using industry-standard deletion methods or irreversibly anonymised so that it can no longer be linked to an identifiable individual.

7 Your Rights as a Data Subject

As a 234bd player whose personal data is processed by 234bd, you hold the following data subject rights. These rights can be exercised by submitting a written request to [email protected]. 234bd will acknowledge all valid requests promptly and aim to resolve them within a reasonable timeframe.

• Right of Access: You have the right to request a copy of all personal data 234bd holds about you, along with information about the purposes for which it is processed, the categories of data held, and the third parties with whom it has been shared.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data held by 234bd. Please note that changes to KYC-verified data may require re-submission of supporting documentation.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent (and no other legal basis applies), or where the data has been processed unlawfully. This right is subject to overriding legal retention obligations — 234bd may be required to retain certain categories of data even following an erasure request.
• Right to Restriction of Processing: You have the right to request that 234bd restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or where you have objected to processing based on legitimate interest while the objection is assessed.
• Right to Data Portability: Where processing is based on your consent or the performance of a contract and is carried out by automated means, you have the right to receive a structured, commonly used, machine-readable copy of the personal data you provided to 234bd.
• Right to Object: You have the right to object to processing based on legitimate interest, including profiling for responsible gaming monitoring purposes. You also have an absolute right to object to processing of your data for direct marketing purposes at any time.
• Right to Withdraw Consent: Where processing is based solely on your consent (for example, for marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that took place before the withdrawal.

8 Data Security

234bd applies a layered approach to data security, combining technical controls, organisational procedures, and access management policies to protect personal data against unauthorised access, loss, alteration, or disclosure.

Key security measures in place at 234bd include:

• SSL/TLS encryption: All data transmitted between your device and 234bd.io is encrypted using current SSL/TLS protocols, ensuring that data in transit cannot be intercepted or read by unauthorised parties.
• Encrypted data storage: Sensitive personal data, including KYC documents and financial identifiers, is stored in encrypted form on secured servers. Encryption keys are managed separately from the encrypted data.
• Access controls: Access to personal data held by 234bd is restricted to employees and contractors who require access to perform their specific job functions. All staff with access to personal data are subject to confidentiality obligations and receive regular data protection training.
• System monitoring: 234bd's systems are actively monitored for unusual activity, unauthorised access attempts, and security anomalies. Incident response procedures are in place to address any suspected data breach promptly.
• Password security: Account passwords are never stored in plaintext. 234bd uses industry-standard one-way hashing to store password credentials. 234bd staff will never ask you for your password — if you receive such a request, report it to [email protected] immediately.

While 234bd takes all reasonable and appropriate measures to protect your personal data, no system connected to the internet is completely immune to risk. In the event of a personal data breach that poses a risk to your rights and freedoms, 234bd will notify affected players without undue delay and will take all necessary remedial actions.

9 Children & Minors

234bd is strictly an adult platform. The minimum age to register and use the 234bd platform is 21 years. 234bd does not knowingly collect personal data from individuals under the age of 21.

If 234bd discovers or is notified that personal data has been collected from a user who is under 21 years of age, that account will be immediately suspended, all data associated with the account will be securely deleted, and any funds deposited will be returned to the originating payment method to the extent operationally possible.

If you are a parent or guardian and believe that a minor under your care has registered an account at 234bd.io, please contact [email protected] immediately. 234bd will act swiftly to investigate and close the account. 234bd also strongly recommends using device-level parental controls to prevent underage access to online gambling platforms.

10 Policy Updates & Contact

234bd reserves the right to update this Privacy Policy at any time. When changes are made, the updated policy will be published on this page with a revised effective date. Where changes are material — affecting the purposes for which your data is processed, the categories of data we collect, or your rights as a data subject — 234bd will notify registered account holders by email prior to the changes taking effect.

We encourage you to review this Privacy Policy periodically to stay informed about how 234bd protects your personal data. Your continued use of the 234bd platform following the publication of an updated policy constitutes your acknowledgement of the changes.

Governing Language: This Privacy Policy is written in English. In the event of any ambiguity or dispute regarding interpretation, the English-language version of this document shall prevail.

Contact for Privacy Matters: All privacy-related enquiries, data subject requests, consent withdrawals, and breach notifications should be directed to the 234bd data team at the contact address below. Please mark the subject line clearly as a privacy or data matter so it can be routed to the appropriate team without delay.